Caring For Your New Products
Clearview are proud to offer a 10-year guarantee with all our products.
All moving components, and furniture used in our windows and doors carry a 5-year guarantee.
For glass units provided as part of a repair, carry a 5-year guarantee and will be activated upon the date the units are installed.
In order to help us keep your products in top condition we recommend that the home owner should follow the maintenance and cleaning schedule.
Glass Cleaning
Any household glass cleaner may be used with a soft cloth and it is recommended that heavy external grime is initially removed with soap and water.
Take care when cleaning glass that has lead or astragal bars on the surface of the glass, as excessive pressure might dislodge the lead or bars from the glass surface.
Again, all you have to use is soap and water with a soft cloth.
Window Hinges and Locking Rods
Periodically, certainly once a year, open the window and clean away any dirt and debris from around the aperture. Pay particular attention to the rubber gaskets and ensure no debris is being compressed during the opening and closing operation of window or door.
Apply an oil based lubricant or grease to the hinges. Open your window (or door), then operate the handle to identify the moving parts of the locking rod and apply an oil based lubricant or grease to these moving parts.
Bathrooms, or windows that are often left open for extended period of times will require lubrication more regularly.
Composite & PVCu Doors
To prolong the life of the surface finish, it is recommended that Composite and PVCu door slabs are cleaned regularly. This should be done at least once every month but it will depend upon the door's location & exposure to dirt.
It is recommended that the door is washed with warm water only using a soft cloth or Chamois leather, wipe dry with a soft cloth.
Do Not
Use abrasive cleaners or scouring pads on the surface of the door
Use high pressure cleaners or steam cleaners.
Use any type of bleach, solvent e.g. White Spirit, Methylated Spirit, Cellulose thinners or Nail Varnish remover.
Use adhesives of any type or tack for temporary fixing, including seasonal or other decorations.
Locking System & Cylinders
To limit / reduce any movement, drafts or water ingress it is always recommended to ensure that the top and bottom locking points are engaged by lifting the handle fully up at all times when the door is closed.
The requirement for maintenance is totally dependent on usage and environment, i.e. in areas of high dust or corrosive atmospheres, the requirement for lubrication will be more frequent than normal .
We recommend that a light application of spray type grease to be used into the apertures of the hooks, dead-bolt and latch. We recommend Graphite-Powder be used into the cylinder, which is where the key is inserted.
You should clean the surface of the hinge with warm soapy water and wiped dry with a soft cloth. Lubricant is not usually required however doors that have been installed for a considerable amount of time may benefit from a light spray of oil based lubricant.
Door Furniture
Periodically all door furniture should be cleaned with warm soapy water to remove any dirt or atmospheric deposits, use a soft cloth to dry the furniture.
We recommend that this should be done on a monthly basis. This will help to reduce corrosion and will keep your door furniture looking its best for years to come.
Drainage & Thresholds
Composite and PVCu doors are designed with an in-built drainage system to the threshold, this comprises of slots and drain holes within the threshold that allow any water ingress to flow outside.
To ensure an efficient system is maintained, these slots and holes must remain unblocked.
Periodically, and certainly once a year, remove all dirt, clear the drain holes and check the drainage operation by flushing through with water.
During this process please also ensure that the weatherseals fitted to the door do not become dislodged from their grooves. Should this occur, slide back into position immediately to avoid damage when the door is closed.
